I played with the welcome deposit bonus and started wagering through it. During this process, the restricted games list was updated twice, and the two games I had been using became restricted after I had already begun playing them. These titles were not listed as restricted when I started wagering. I acknowledge that in the terms they are able to ammend the terms whenever and without notice. I’ve never seen a casino do it this proactivelt however.When I was near completing the wagering requirement, my withdrawal option was made unavailable, even though my account verification had already been completed. My wagering progress bar also dissapeared. At the time of writing, I still cannot withdraw.Support responses have been slow for me, both on live chat and via email, with replies taking longer than expected or being ignored completely.I’ve wagered bonuses with other offshore casinos in the past without issue. This has been my experience here, and I hope it is helpful for anyone researching the site.
4451 people found this review useful
I will be honest I came for the bonus but it is a good one! $1000 cash deposit! Apart from this the games are good and the site plays ok. I like live dealer table games and Platinum play has them but they are not great. 35X wager for the bonus will take me years to withdraw at the rate I play! Site could do with a redesign as well.
1663 people found this review useful
absolut kundenunfreundlich!Der Support ist so langsam und unfähig, das man das Gefühl hat er sitzt gerade mit seinem Kaffe auf dem Klo.
0564 people found this review useful